Tech companies strive to develop digital customer experiences ‘moments of magic’, ‘moments that matter’ which will make customers stick with their brand/product/service, writes Niall Ryan. Continue reading or listen here: [audio m4a="https://strategic-hq.com/wp-content/uploads/2024/01/Niall-Ryan.m4a"][/audio] The employee experience is the other side of…

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Even though employee experience and internal communication are very different disciplines – as different as L&D is from payroll – increasingly, these roles are being lumped together. They shouldn’t be, writes Nicholas Wardle. Continue reading or listen here: [audio m4a="https://strategic-hq.com/wp-content/uploads/2024/01/Nicholas-Wardle.m4a"][/audio]…

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There is a distinction between employee experience and internal communication, writes Dan Holden.  Continue reading or listen here: [audio m4a="https://strategic-hq.com/wp-content/uploads/2024/01/Dan-Holden.m4a"][/audio] Employee experience is the journey and the interactions an employee has throughout their time with an organisation. This starts at…

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THE Chartered Institute of Public Relations (CIPR) has announced the line-up of its board of directors for 2024. Continue reading or listen here: [audio m4a="https://strategic-hq.com/wp-content/uploads/2024/01/New-2024-CIPR-board-.m4a"][/audio] The new board comprises senior public relations and marketing professionals with vast experience working within…

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PRCA managing director Renna Markson (pictured) has announced that she has decided to leave the organisation, after six years of service.  Interim Management Board chair Ray Eglington paid tribute to Renna. He said: “During her six years with us, Renna…

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MANY organisations have still not got to grips with the importance of having a cyber attack and data loss crisis communication plan, writes Amanda Coleman. It remains one of the top risks for everyone from the small business through to…

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CAPITALISING on emerging trends and hot topics is a fantastic way to get media coverage for your start-up or small business, writes Jane Griffin. Continue reading or listen here: [audio m4a="https://strategic-hq.com/wp-content/uploads/2023/12/Jane-Griffin.m4a"][/audio] If you’re planning your 2024 PR strategy, here are…

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JIM Donaldson, CEO UK and Middle East became the 47th inductee into the International Communications Consultancy Organisation (ICCO) Hall of Fame at the ICCO Global Awards in London recently. Continue reading or listen here: [audio m4a="https://strategic-hq.com/wp-content/uploads/2023/12/ICCO.m4a"][/audio] Established in 2003, the…

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PR professionals’ confidence is returning as usage of AI tools shoots up, according to the latest ICCO and PRCA Confidence Tracker. Continue reading or listen here: [audio m4a="https://strategic-hq.com/wp-content/uploads/2023/11/PRCA-ICCO.m4a"][/audio] Confidence returning despite challenges Confidence is returning with 76 per cent of…

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THE United Nations Development Programme (UNDP) has signed a Memorandum of Understanding (MoU) with the International Communications Consultancy Organisation (ICCO), the global membership body for PR agencies, to take on the climate crisis and tackle persistent communications challenges.  Continue reading…

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THE Chartered Institute of Public Relations (CIPR) has become the first professional body to achieve the National Equality Standard (NES). The global body for the PR profession also becomes the first organisation to be assessed for the work and culture…

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THE Global Alliance for Public Relations and Communications officially launched ‘The World’s First Online History of Public Relations’, a joint initiative with the Museum of Public Relations (USA). The newly released digital resource, hosted on the Museum website, documents the…

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